Privacy Policy
At Hilma Biocare Europe, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.
1. Information We Collect
Personal Information
- Full Name
- Email Address
- Billing & Shipping Address
- Phone Number
- Payment Information (via secure processors)
Non-Personal Information
- IP Address
- Browser & Device Information
- Pages Visited
- Referral Source
- Date & Time of Visits
This information is collected through cookies, analytics tools, and direct user input.
2. How We Use Your Information
- Order Processing: Fulfill and ship orders
- Payments: Process transactions securely
- Support: Respond to inquiries and assist customers
- Marketing: Send updates (only if opted-in)
- Website Improvement: Analyze usage and improve experience
3. How We Protect Your Information
🔒 Encryption
All sensitive data is transmitted securely.
🛡 Access Control
Only authorized personnel can access your data.
💳 Secure Payments
Transactions handled by trusted processors.
While we take strong precautions, no system is 100% secure. We use industry-standard protections at all times.
4. Sharing Your Information
- Service Providers: Shipping and payment partners
- Legal Requirements: If required by law
- Business Transfers: In case of merger or acquisition
We never sell, rent, or trade your personal data.
5. Cookies & Tracking
We use cookies to enhance your browsing experience and personalize content.
- Session Cookies: Temporary and deleted after browsing
- Persistent Cookies: Stored for future visits
You can manage cookies in your browser settings. Disabling cookies may affect functionality.
6. Your Data Rights
Access
Request your stored data
Correction
Update incorrect information
Deletion
Request removal of your data
Opt-Out
Unsubscribe from marketing emails
To exercise your rights, contact us at support@hilmabiocare-eu.com.
7. Data Retention
We retain your data only as long as necessary for operational or legal purposes. Data is securely deleted or anonymized when no longer required.
8. Policy Updates
This policy may be updated periodically. Changes take effect immediately upon posting.
9. Contact Us
📩 support@hilmabiocare-eu.com
💬 Live chat available on our website