Terms & Conditions

Introduction

Welcome to Hilma Biocare Europe. By using our website and placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase. These terms govern your access to and use of our products and services.

1. General Information

Hilma Biocare Europe is a licensed provider of performance-enhancing products, including steroids, HGH, peptides, and related items. We are committed to offering high-quality, authentic products with the best customer experience.

2. Order Processing

Placing an Order

  • Orders can be placed directly through our website. Once you place an order, you will receive an order confirmation email with the details of your purchase.
  • Only paid orders will be processed and shipped. Payment must be confirmed before we ship your order.

Payment

  • Available payment options are listed at checkout. Once your payment is confirmed, your order will be processed.
  • We may require additional information or verification for certain payment methods.

3. Shipping & Delivery

  • We offer worldwide shipping with discreet packaging.
  • Orders above 150€ are eligible for free shipping; otherwise, a 7€ shipping fee applies.
  • Guaranteed delivery within 2 business days for all orders.
  • We are not responsible for any customs fees or regulations in the customer’s country. It is the buyer’s responsibility to ensure compliance with their local laws.

4. Refund & Returns Policy

No Returns

Due to the nature of the products, we do not accept returns. Once an order is placed and processed, it cannot be refunded or exchanged.

Refunds

  • If there is an issue with your order (e.g., missing or damaged products), please contact our customer support team at support@hilmabiocare-eu.com.
  • Refunds will only be issued if the order has not been shipped or if there is an issue caused by us during order fulfillment.

5. Legal Compliance

Age Restriction

  • You must be 18 years or older to place an order with us. By placing an order, you confirm that you are of legal age to purchase and possess the products in your country.

Product Usage

  • Our products are for research purposes only and are not intended for human consumption. It is the responsibility of the customer to ensure that they comply with all relevant laws and regulations in their jurisdiction.

6. Privacy & Data Protection

  • We respect your privacy and are committed to protecting your personal information. Please read our Privacy Policy for more information on how we collect, store, and use your data.
  • We do not share your information with third parties, except as required by law or for payment processing.

7. Intellectual Property

  • All content on our website, including text, images, logos, and product descriptions, is protected by copyright and intellectual property laws. You may not use or reproduce any content without prior written consent from Hilma Biocare Europe.

8. Limitation of Liability

  • We are not responsible for any direct, indirect, incidental, special, or consequential damages resulting from the use of our products or services.
  • By purchasing from us, you agree to hold Hilma Biocare Europe harmless from any claims, losses, or damages related to your use of our products.

9. Governing Law

These Terms & Conditions are governed by the laws of the European Union. Any disputes or legal proceedings arising from your use of our services shall be handled in the relevant legal jurisdiction.

10. Changes to Terms & Conditions

We reserve the right to update or change these Terms & Conditions at any time. Any changes will be posted on this page, and your continued use of our services constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions or concerns about these Terms & Conditions, feel free to contact us:
📩 Email: support@hilmabiocare-eu.com
💬 Live Chat: Available for real-time support

Thank you for choosing Hilma Biocare Europe!