Terms & Conditions
By accessing our website and placing an order, you agree to comply with the following Terms & Conditions. Please review them carefully before using our services.
1. General Information
Hilma Biocare Europe is a licensed provider of performance-enhancing products, offering high-quality and authentic items.
🌐 Website: https://hilmabiocare-eu.com
📩 Email: support@hilmabiocare-eu.com
2. Order Processing
Placing Orders
Orders are placed through our website. Confirmation is sent via email.
Payment
Only paid orders are processed. Payment must be confirmed before shipping.
Verification
Additional verification may be required for certain payment methods.
3. Shipping & Delivery
- 🌍 Worldwide shipping with discreet packaging
- 📦 Free shipping on orders over 150€
- 🚚 7€ flat rate for smaller orders
- ⏳ Delivery within 2 business days
- ⚖️ Customers are responsible for local customs laws
4. Refund & Returns
No Returns: All sales are final due to product nature.
Refunds are only issued if:
- The order has not been shipped
- There is an issue caused during fulfillment
5. Legal Compliance
Age Restriction
You must be 18+ to place an order.
Product Usage
Products are for research purposes only.
6. Privacy & Data Protection
We respect your privacy and protect your data. Please refer to our Privacy Policy for full details.
7. Intellectual Property
All website content is protected by intellectual property laws and may not be reproduced without permission.
8. Limitation of Liability
We are not liable for any damages resulting from the use of our products or services. By purchasing, you agree to use products at your own risk.
9. Governing Law
These Terms are governed by European Union laws. Any disputes will be handled within the appropriate legal jurisdiction.
10. Changes to Terms
We may update these Terms at any time. Continued use of our website means you accept any changes.
11. Contact Us
📩 support@hilmabiocare-eu.com
💬 Live chat available on our website